Policies

Appointment Policy

Arriving late will deprive you of valuable treatment time.  We will make every effort to perform your entire treatment in the Policies of Appointment for remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 15 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

Cancellation / No Show Policy

We require a minimum of 48 hours’ notice for any appointment cancellation or rescheduling. Failure to cancel or reschedule within this time frame will result in a $75 nonrefundable fee charged to the card on file.

All Injection/Medical Appointments:
15 minutes – $50
30-59 minutes – $100
60+ minutes – $150

All Skin Health Appointments:
Skin Consultations – $30
Any Skin Health Service – $50

If a Patients has no shown and/or late canceled 3 times, Patients will then be required to prepay in full for future services at time of booking appointment. The amount pre-paid for is nonrefundable if the no-show/cancellation policy is violated. If appointment is rescheduled prior to 48 hours of the appointment time, the amount paid will be credited for future services at NEWU BY BELLO MED SPA.

We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps.  We appreciate your understanding of our cancellation policy. This will allow the NEWU BY BELLO team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Refund Policy

We do not offer refunds on any services rendered. Aesthetic treatments are not one-time procedures. Results vary by individual, and while we aim for the best outcome, they cannot be guaranteed. Additional treatments may be needed to achieve your goals.

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 7 days for the same product only.

No refund on Gift Certificates purchases.

Children Policy

Here at NEWU BY BELLO MED SPA, we love babies and children, however, we ask that you please make child care arrangements prior to your appointment.  This ensures the safety of your children as well as a relaxing environment for all clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit to NEWU BY BELLO MED SPA.

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

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Thank you for your cooperation and consideration of all our patients.

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